Contact & Support
We can help with course access, purchase questions, refunds, and technical issues.
Last updated: October 29, 2026
Customer support email:
support.theobediencecode@gmail.com
1. How to reach us
Send us an email with a clear subject line such as Course access, Payment question, Technical help, or Refund request. We respond as soon as reasonably practicable.
2. Can't find your course access?
- Check the inbox of the email address used at checkout.
- Look in your spam, promotions or junk folders for the purchase confirmation and the Kiwify access link.
- Sign in to the Kiwify members area using the same purchase email address.
- If you still cannot access your lessons, contact us and include the purchase email address and, if available, your order reference.
3. Payment and billing questions
Purchases are handled through Kiwify's secure checkout. The price and payment options appear before purchase. For payment issues, contact us first or consult the Kiwify support information in your purchase confirmation.
4. Refund requests
Kiwify provides a seven-day refund period from the purchase date. Please read our Refund Policy for instructions. If you request a refund, include the purchase email and approximate order date, but do not send payment card details.
5. Privacy requests
To ask about your personal data or our privacy practices, email support.theobediencecode@gmail.com. See our Privacy Policy for more information.
6. Please don't send sensitive information
For your security, do not email passwords, full payment card numbers, security codes, government identification numbers or private information about a child unless specifically required by an authorized and secure process.